General Contact Information
To Order by Phone:
Please use our Search function so that you have your order ready. The Search function will display all your choices for any item, searched by item keyword.
If you are ordering multiple items, please hit the buy button to put them in the Cart. That way, when ordering on the phone, you can just hit the View Cart button and read us the sku number of each item.
To Order by Mail:
Send a printout or copy of the address form and the order total page, along with your Cash or Money Order, Made to Kalyx.com, to:
P.O. Box 197
Conklin, NY 13748
That is, you can shop the online catalog, hitting the buy button for all the items you want. This will allow the program to accumulate your total order in the shop cart. Then go to the first stage of "checkout," which says "Please enter your name and address." We need your printout or copy of this address form to correctly address your order.
Shipping is not added until you hit "Next."
"Next" will give you the order total page. This is the credit card form you do not complete if you are going to remit via mail with a money order or cash. But we need a copy of this page also, because it contains all items ordered and the order total, including the shipping. Because shipping is weight-based, it is best to let the program calculate shipping.
If you include your email address with your money order or cash, our program will automatically send you a copy of your order upon entry, and will send you the track number when your order ships.
Please include your telephone number also so we can contact you with order questions, or if the shipper needs to contact you while your pack is in transit.